Provide Feedback

There are multiple mechanisms for providing feedback about your Couchbase Cloud experience.

Provide Feedback Using the Couchbase Cloud UI

The Couchbase Cloud UI provides a built-in mechanism for providing your feedback to the Couchbase Cloud team.

In the left-hand navigation menu, click Support & Feedback and then click Provide Feedback. Once you’ve filled out the necessary fields, click Submit Feedback.

The Couchbase Cloud feedback UI.
Subject

In a few words, describe your overall feedback.

Description

Enter a detailed description of your feedback. If you’re describing what you think is a bug, it can be very helpful to the Couchbase Cloud team if you provide details that you think can help reproduce the issue.

Requester

The email address associated with your Couchbase Cloud account will automatically populate into this field, but you can change it if desired.

Project (Optional)

If your feedback has to do with a specific project, use the drop-down menu to select the specific project it refers to.

Cluster (Optional)

If your feedback has to do with a specific cluster, use the drop-down menu to select the specific cluster it refers to.

Attachments

Use the attachment uploader to attach any files that offer additional context to your feedback. Things like screenshots can be especially helpful.